Oasis Digital
All ODAI modules

Customer

WhatsApp Agent

Takes bookings on WhatsApp while you are asleep.

An AI agent that handles WhatsApp conversations, answers questions about your services from your Business Brain, and takes bookings — on the channel most customers in this region actually use.

What it changes

The benefits, in terms of what stops being your problem.

The channel people actually use

In the UAE and wider GCC, WhatsApp is where enquiries happen. This answers them.

Bookings outside office hours

Enquiries at eleven at night become appointments rather than missed messages.

Answers from your real services

It knows what you offer and what you do not, because it reads the Business Brain.

Escalation to a person

Anything outside its remit is handed to a human rather than guessed at.

How it works

01

Configure

Define your services, availability and what the agent may and may not do.

02

Connect

Link your WhatsApp Business number.

03

Run

The agent handles conversations and books, escalating when it should.

FAQ

WhatsApp Agent, answered straight.

Will customers know it is AI?

We would strongly recommend telling them, and the agent can be configured to say so. Pretending otherwise tends to go badly.

What happens if it cannot answer?

It escalates to a human rather than inventing something. That behaviour is not optional.

What do I need to set it up?

A WhatsApp Business account and number. We handle the connection during onboarding.

Start your project

Tell us what you want built, and where you want it found.

Tell us what you are trying to build and where you want it found. We will look at your actual Search Console data before we recommend anything, so the answer is based on what is happening rather than a package. Website, app, AI tool or all three.

Project enquiry

Send us a message

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